Although Evie uses Large Language Models (LLMs) in the background, it exposes some significant and important differences with commonly known chatbots like ChatGPT and Claude.
| Subject | Chatbot (ChatGPT, Claude) | Evie |
|---|---|---|
| Knowledge | Has broad, general knowledge trained on a wide range of topics, so called world knowledge. It has no knowledge of your specific business. | Evie is focused on your specific knowledge domains you add to Evie’s Library. Information from your website, your intranet, expert information… |
| Information | Typically has a cutoff date and may not include recent information. (e.g. Okt 2023 for ChatGPT) | As you update information to Evie’s Library, this information will be used in new conversations. |
| Customization | Generally not customizable for specific business needs without significant retraining. | Evie is highly customizable, and can be tailored to your specific needs. |
| Consistency | Responses may vary depending on how questions are phrased. | Evie offers more consistent answers based on the information in her Library. |
| Traceability | The answers provided cannot be traced back to original information. | Evie provides the references to information used for generating the answers. People can dive in for more information. |
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