We just shipped suggested questions for Evie. 💬
You know that moment when someone opens a chatbot and just… stares at it? Blank input field. No idea where to start. They close it before they've even tried.
That's a problem we wanted to fix.
Evie can now show suggested questions — configurable clickable prompts that guide users into the conversation. They can appear at the start of a session, after a few positive interactions, or both. Whatever makes the most sense for your use case.
The questions themselves are fully configurable. You decide what gets suggested. You know your users, their most common questions, the things they always want to know but sometimes struggle to put into words. Now you can surface exactly that — right inside the chat.
It lowers the barrier to entry. It reduces blank-page anxiety. And it gets users to the answer they need faster.
Small feature. Quietly powerful. 💡
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